“ One Stop Travel Shops “ are agents for the most thrust worthy and renowned travel related service providers. We take extra care and consideration to make sure that the companies / organizations we represent are the best money can get in terms of service and value. Our booking agents are trained to assist you pick out the best alternative adaptable to suit your specific requirements. Patrons are to ensure that they have been well explained and are knowledgeable of the particular service they opt for before placing a reservation and / or relative deposit or full payment ( whichever applies ) Cancellations, delays or variation in schedules are not determined by “ One Stop Travel Shops “ but by the service providers at there sole discretion. Refunds and claims are administered directly by the service providers and not by “ One Stop Travel Shops ”. We cannot guarantee entertainment of Claims for refund, however we always ensure that justified claims get our full support to obtain refund from the relevant service provider selected.